What we like about ProtonVPN is that they are responsible enough to disclose that fact. But this is true with every VPN service out there. ProtonVPN is open and upfront about the fact that they know whether or not a particular client is connected to the VPN service. According to ProtonVPN, their servers do not store any personal information, so it’s safe to connect to whatever country the user would like. The answer is that the policy is the same regardless of where the servers are located. So one could ask how would the no-log policies work in this situation. Instead, they are located in countries like Canada, the United States, and China where things like logging and monitoring are enforced. Others are concerned that many of ProtonVPN’s servers are not located in Switzerland. The take away from their blog is that the laws that require storing logging information apply to major telecommunication operators, which ProtonVPN is not. ProtonVPN gave a detailed explanation of this in their privacy policy. Some have wondered how ProtonVPN is able to avoid retaining log data as this is compulsory under Swiss law. The timestamp is overwritten each time you connect to the server anew. This allows them to make sure that customers are not abusing their service by having more people use the VPN than the subscription permits. This does not include information about where you sign in from or how long you have been logged in. They do store a single timestamp of the most recent activity on your account login. As such, they are committed to not sharing information about your connections or the websites you visit. ProtonVPN promises not to collect any logs.
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